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Frequently Asked Questions
Please read our FAQ before sending us a message.
You can return or exchange your items within 14 DAYS of receiving your package. All items must be undamaged, unworn and sent back in their original packaging.
Once I've received your return, you'll be either sent an exchange or receive your refund shortly.
*Custom Items can NOT be returned or exchanged. This includes handstamped jewelry, the Elegance Wood Bangle Bracelets, any special request logo or custom piece, or any item that you've requested a special size on. There are no returns or exchanges on these items.
Please enjoy FREE shipping with Glamorous Hippie! For Returns and Exchanges there is a $5 shipping & handling fee.
All pieces are made to order and have a turn around time of 1-2 weeks. If you need something in a faster time please contact me and we can discuss your needs.
All pieces are sent in an Ocean Blue gift box 😉
**International orders take longer to be delivered. Customers are responsible for duties, taxes, and other fees incurred on international packages. Also, please be advised that I will NOT falsify customs documents by marking a package as a "gift" or changing the monetary value of the contents.** NO REFUNDS FOR INTERNATIONAL BUYERS WHO REFUSE PACKAGES DUE TO CUSTOM FEES OR ANY OTHER REASON.
I will gladly repair any defect in your items free of charge within 14 days of receipt of your order.
I only repair jewelry made by ME, I do not repair other jewelry.
After 14 days there is a flat rate of $10 for any repair, shipping cost of $3, plus the cost of any needed parts which I can calculate after I receive the item. You must send the item back to me in the original packaging.
If you love the look and feel of gold jewelry, Gold Filled is a fabulous alternative to purchasing solid gold. With a thick layer of gold against your skin, it is a joy both visually and in price. Gold Filled jewelry is the latest introduction into the gold jewelry market. Gold prices have gone up, making the purchase of solid gold jewelry a very costly investment. Gold Filled offers an economical alternative, while giving little up in quality. Gold Filled (abbreviated as "GF") jewelry is created in a similar process to Gold Plated jewelry, yet is light years ahead in quality. Considered the "Gold of the Future", Gold Filled jewelry looks gorgeous and wears beautifully due to the higher gold content and improved methods of production.
When something is gold filled, it has a thick sheet of gold applied to a base metal, 50 to 100,000 times thicker than gold plating, and in order for something to be considered Gold Filled, it must have a gold content of at least 1/20th the total weight of the item.
Is gold-filled the same as gold plate?
No, gold plating is a miniscule layer of solid gold applied to a brass base. The plating does not compose any measurable proportion of the product’s total weight. It is estimated to be 0.05% or less of the metal product. Gold plating will wear off rather quickly and expose the brass base product. It does not stand up to heat, water or wear over time. By comparison, gold-filled contains 5% gold by weight; moreover, all the gold is on the surface which offers product protection from tarnish and wear.
Gold filled jewelry is cared for in the same manner as other precious jewelry. The absolutely best thing you can do for your Gold Filled jewelry is to clean regularly using a little bit of warm water, and a soft cloth to dry and shine after. Many chemicals marketed for cleaning jewelry are actually somewhat abrasive or corrosive and can cause some damage or color alteration to your jewelry. The best way to avoid this is to keep it simple. Warm water and a soft cloth are the best thing you can do to maintain the beauty of your jewelry.
How long will my Gold Filled jewelry last?
Under normal wearing conditions, and with proper care, your gold filled jewelry can last a lifetime. It does not chip or peel easily as gold plated jewelry does. Heavy wear and rough conditions will of course impact how your jewelry looks. This is true no matter what your jewelry is made of.
A rule for care of your jewelry - LAST ON, FIRST OFF - put your jewelry on last and take it off first when you're getting dressed and undressed. Put your lotions and perfumes on first before your jewelry, never spray your perfumes over your jewelry, it will wear down the metal and turn it dark. The chemicals in perfumes & lotions on your skin can react with your jewelry and make it look dark or dirty so try to wear your jewelry on your natural skin.
Don't wear your Gold Fill in salt water or chlorine pools.
Things to avoid with your jewelry
To maintain the beauty of your jewelry, whether it is gold filled or solid gold, salt water, chlorine (swimming pools) and all heavy detergents and cleaning agents should be avoided.
Sterling silver is often characterized as pure silver, when in fact it is a silver alloy. Pure silver, also called fine silver, is defined as 99.9% pure silver, but is too soft for most uses. Sterling contains 92.5% silver, with the remaining 7.5% being another metal, most often copper. The addition of the less costly metal - often called a base metal - serves to harden the resulting alloy so that the metal can be cast into shapes that it will retain with use.
Sterling silver oxidizes simply by being in contact with the air. Sterling silver can go from looking like a shiny piece of white gold to a tarnished, black and green verdigris piece of junk in a matter of weeks. We can thank the copper content in large part for this. (Thanks, copper!) Store your sterling silver jewelry in tarnish prevention cloths or bags. The treated cloth slows down the tarnishing process and keeps the jewelry from rubbing against harder jewelry that might scratch it. Try to keep your sterling silver jewelry in a cool, dry place. And polish, polish, polish!
Polishing cloths are an excellent choice for cleaning your sterling silver jewelry. You might read recommendations to use toothpaste to clean sterling silver, but avoid doing that -- toothpaste is abrasive and can leave scratches.
*Here is another trick and natural way to clean your sterling silver -
Line the bottom of the sink or a dishpan with tin foil, and fill with hot water. Add some salt and baking soda. Proportions aren't critical here, just throw in a couple teaspoons of each. Next, put the silver into the water, with the pieces touching each other and the tin foil. The tarnish will be pulled off the silver to the foil - in cases of heavy tarnish, you will be able to see it flaking off. Leave in for no more than five minutes, rinse and dry.
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